In case you missed it, Facebook Messenger went down last night.
According to reports, users were presented with the message “Chat is currently unavailable” upon opening the app. The issue appeared to affect netizens all over the globe.
In fact, #MessengerDown became a trending topic on Twitter just minutes after the problem.
Aside from checking out updates from other social media apps, how can you confirm if an outage is legit? Learn how to discern if the problem is caused by the app by reading the steps below. If not, well, it's not FB, it's you (or your slow-ass internet connection).
1) If any of these messages appear, the app is really down
Here are three of the usual messages you will see when Facebook is down:
“Sorry, something went wrong. We're working on getting this fixed as soon as we can.”
“Sorry, an error has occurred. We're working on getting this fixed as soon as we can.”
“Account Temporarily Unavailable. Your account is currently unavailable due to a site issue. We expect this to be resolved shortly.”
2) If an HTTP status code appears, the app is malfunctioning
If you do not get any of the messages listed above, you probably will get HTTP status codes such as the following:
“500 Internal Server Error.”
“404 Not Found.”
3) Check the website Facebook Platform Status
The Facebook Platform Status features information about downtime and other issues regarding the website. It also shows issue history, response time, error delay, and more.
4) Check website Down Detector
Down Detector is the so-called “weatherman for the digital world.” It works for websites such as Facebook, Facebook Messenger, and Twitter. It features the app’s real-time status, latest problems, and a live outage map if a problem is currently happening.
5) Check website Outage Report
Outage Report checks whether it’s your provider, the website, or if it's just you that’s having a problem. It also features a reports chart and an outage map to reveal what the problem is and where the affected areas are.
You can also report if the app is not working for you by clicking the “Not working for me” button on the left side of the screen.