The Department of Transportation has instructed relative government branches especially those in charge at the Ninoy Aquino International Airport (NAIA) to prepare for the expected surge of passengers during the annual observance of the Holy Week.
According to MIAA General Manager Ed Monreal, both agencies have already deployed additional personnel to handle queuing and security concerns.
“Lahat ng aking mga tauhan at kawani will be monitoring all airport terminals. Fortunately, we canceled all leaves of our personnel to augment the existing manpower we have,” Monreal said.
This move will add around 90 MIAA personnel who will be tasked to specifically organize immigration queues.
Aside from this, there will also be help desks located at all international and domestic terminals which will handle customer concerns.
Meanwhile, BI Commissioner Jaime Morente said they will deploy an additional 150 immigration officers to the NAIA and a smaller batch to other airports.
Just this week, the BI was plagued with complaints from irked passengers over long queues at the NAIA. The BI is admittedly suffering from a shortage of personnel after many officers have resigned or refuse to report to work over unresolved issues on overtime pay.
Due to this, passengers have been advised to arrive at the NAIA 4 to 5 hours before their flight.