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Emergency Hotline 911 Got Over 300 Prank Calls On First Day

This is why we can't have nice things
by Pauline Denisse Rivera | Aug 1, 2016
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On its first few minutes of activation, the new nationwide 911 emergency hotline system has already received more than 2,000 calls.

Of these calls, 1,119 were dropped and only 75 were legitimate emergency calls. The hotline also received 304 prank calls.

This did not please Philippine National Police chief Director General Ronald "Bato" Dela Rosa who said they will have prank callers tracked down and arrested, the Inquirer reported.

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Last week, Interior and Local Government Secretary Ismael Sueño urged the public to refrain from prank calling, as it would shorten the response time for those who would really need assistance.

"For every abstained prank call, one life can be saved," Sueño was quoted as saying in a Philstar report.

So far, telecommunications provider PLDT, its subsidiaries Smart and PLDT will have calls to the hotline for free, while Globe will charge P5 per call.


Dela Rosa, along with Presidential Communications Secretary Martin Andanar announced the launch of two hotlines—911 for emergencies and 8888 for citizen complaints—on Monday.

These hotlines which imitate Davao City's own local emergency hotline system are part of the Duterte administration’s agenda to curb criminality and corruption.

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