This time, it was American Airlines that was placed in the hot seat after a video showing one of their employees being extremely aggressive against their passengers made the rounds online.
Apparently, the trouble started due to an argument about a female passenger’s stroller. This resulted in the flight attendant allegedly jerking it away and hurting the passenger who was carrying a baby during the scuffle.
A male passenger stood from his seat following this and confronted the flight attendant as both exchanged heated words but fortunately it didn’t go beyond that.
Netizens have already expressed their sympathy on social media towards the mother, her baby, and the male passenger who was lauded for his actions. Meanwhile, the aggressive flight attendant was slammed for his unprofessional behavior especially with what he did to the mother and child.
See the reaction of the public in some chosen posts below: